What Experts Think of Us: University of Cyberjaya

Equipment Onboarded: ECOFRIZ Inverter DualGuard ULT Freezer (-86°C)

Installation Site: Preparation Lab, Department of Laboratory, University of Cyberjaya

Installation Year: 2024

We recently worked with the University of Cyberjaya (UoC) to enhance their laboratory cold storage infrastructure. Located in Cyberjaya, Malaysia, UoC is a leading private institution specializing in medical sciences while also offering programs in business, engineering, psychology, and more. Recognized nationally and globally for academic excellence, UoC is known for its modern facilities, diverse student body, and strong industry connections.

To support its expanding research in healthcare and science, UoC decided to upgrade its storage capabilities for sensitive biological samples. The goal was clear: ensure research integrity and meet strict regulatory standards with equipment that could deliver consistent, ultra-low temperatures.

1. Can you describe the role of your organization?

The University of Cyberjaya is dedicated to advancing education and research across multiple disciplines, with a strong emphasis on medical sciences. The university combines academic excellence with community engagement, nurturing future professionals while fostering innovation through modern laboratories and research initiatives.

2. What challenges were you facing before upgrading?

Previously, UoC relied on older ultra-low temperature (-80°C) freezers. While these units had served the university for over 11 years, they became increasingly unreliable. Frequent compressor breakdowns put valuable samples at risk, temperature fluctuations jeopardized research outcomes, and manual monitoring left room for unnoticed failures. On top of this, the outdated button-based interface made daily use cumbersome for the lab team.

3. Which product did you choose and why?

To replace our aging system, we installed the ECOFRIZ Inverter DualGuard ULT Freezer (-86°C) in the Preparation Lab. The decision was driven by the freezer’s advanced dual-compressor system, ability to provide stable ultra-low temperature storage, and the peace of mind offered by continuous monitoring and alert features. For a university handling critical biological research, reliability and safety were paramount.

4. What features stood out most after installation?

The ECOFRIZ ULT Freezer introduced a new level of reliability and ease of use:

  • Advanced Dual-Compressor System ensures consistent -80°C storage, protecting sensitive samples.

  • User-Friendly Touch Screen Interface allows quick adjustments, data access, and simplified operation.

  • 24/7 Alert System provides immediate notifications via call, SMS, and email, ensuring staff can act swiftly if deviations occur.

 


5. How has the new solution impacted your daily operations?

Since installation, UoC’s laboratory has benefitted from improved stability, reduced downtime, and greater confidence in research sample safety. The transition has not only safeguarded critical research materials but also increased efficiency by eliminating manual monitoring. Staff can now focus more on their research, knowing their storage system is secure and continuously monitored.

6. What do you value most in this partnership?

For UoC, the upgrade represents more than just new equipment. It reflects the trust they place in FC-BIOS to deliver dependable cold storage solutions and responsive support. The combination of cutting-edge technology and reliable partnership ensures long-term peace of mind.

7. How satisfied are you with the product?

ECOFRIZ keeps a steady -82°C, ensuring our sensitive samples stay safe. It’s reliable and far better than our old freezer, which often fluctuated.

8. Would you recommend this solution to others?

Based on our positive experience, UoC would recommend ECOFRIZ to other institutions seeking dependable ultra-low temperature storage. The freezer’s advanced technology, paired with trusted support, makes it a valuable investment for any research facility.

 

At FC-BIOS, we deliver high-quality and top-notch biomedical freezer that aligns perfectly with your research needs. In addition, FC-BIOS is renowned for offering exceptional service and technical support. Our sales and support team are highly trained product experts with scientific backgrounds and industry experience. 

Contact us now for consultation as our trained team of professionals is ready to help you through the process from start to finish.