FC-BIOS SERVICE & SUPPORT

We're always here for you

Our teams are dedicated in providing the service & support you need to sustain the optimal performance of the products supplied by us. We have committed towards total customer satisfaction by ensuring an excellent customer support & efficient after-sales service support.

EXPLORE OUR SERVICES

WELL-EXPERIENCED

EXPERTS

CUSTOM-TAILORED

SERVICE PACKAGE

FAST SUPPORT

24/7

BROAD RANGE

SERVICES

We are committed to offering detailed explanations of our services. 
For more information, please reach out to our service and support team.

Service, Maintenance & Spare Parts


Product, Software & Troubleshooting

sales_support@fcbios.com.my


Temperature Monitoring System


Moving Forward, Together

We keep strengthening our name and reputation through our urge to learn more and by sharing our professional knowledge with our clients in the scientific community. The team is highly motivated and is constantly on the lookout for the most effective approach towards new problems. 

 Our technical support experts keep you informed of industry and market developments, so you can benefit from their first-hand knowledge. Operating with a state-of-the-art service management tool, you benefit from quick response times and fast diagnoses by our qualified field service engineers as well as optimized spare parts availability to maximize your product's uptime.
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Years of Journey

We offer the following areas of 

Service & Support

Installation & Validation
(IQ/OQ/PQ)

Planned Preventive maintenance (PPM) Service

Application & Software Support

Calibration Service

Equipment & Instrument Repair

Spare Parts Replacement

Service Contract

Customer Training & Workshop

We service the following laboratory equipment & instrument:

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AUTOCLAVE

Brand: TOMY, Hirayama, Sanyo, ALP

MICROPLATE & TUBE READER

Brand: ACC, Biotek, Thermo Fisher

LIQUID NITROGEN TANK & FREEZER

Brand: MVE BIO

AIR SAMPLER

Brand: IUL

HEATING & MIXING EQUIPMENT

Brand: Corning, DLAB

REAL-TIME TEMPERATURE MONITORING SYSTEM

Brand: TempGuard, Thermoguard, Dickson

MIN MAX THERMOMETER & TEMPERATURE DATA LOGGER

Brand: 2to8, Logtag Recorders, MesaLabs

CENTRIFUGE

Brand: Gyrozen, TOMY, Corning, DLAB, HSIANGTAI

MECHANICAL PIPETTE & PIPETTE CONTROLLER

Brand: Corning, DLAB, Microlit

AUTOMATED ANTIBIOTIC SUSCEPTIBILITY TEST SYSTEM

Brand: BIOMIC Giles Scientific

BIOMEDICAL REFRIGERATOR & FREEZER

Brand: ECOFRIJ, ECOFRIZ

IMMUNOASSAY ANALYZER

Brand: LUMINEX

We are an authorized service & technical support provider for