Get to know us

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FC-BIOS SDN BHD is a leading provider of high quality and innovative laboratory and process solutions based in Kuala Lumpur. Founded in the year 1989, FC-BIOS expertise in laboratory equipment & apparatus leverages over 30 years of ongoing research and development effort. we have placed ourselves in the forefront of the scientific community by providing solutions and growing with our customers. Making our debut in the market by offering filtration solutions - our company has grown to service customers in diagnostics, research, industrial and applied markets with our range oflaboratory equipment, consumables and reagents. Our portfolio of brands include products from Japan, France, Italy, USA and many more. Our main areas of expertise can be split into the following categories - Life Science & Cell Culture, Food Safety & Microbiology, Biobanking & Cryogenic Storage, Cold Chain Solutions, Laboratory Plasticwares and Occupational, Safety & Environment. FC-BIOS is always committed and work diligently to provide you with reliability, quality, peace-of-mind and cutting-edge solutions.

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OUR LONG-STANDING REPUTATION
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Reasons to choose us

01

Total turnkey project solutions, purchase & consultancy

High quality and Service are what we live by and our skilled and experienced sales team always works hard to offer the best solutions for laboratory supply. Our ordering system and deliveries can be tailored to meet specific requirements, i.e. custom package, blanket orders, call-off orders, and bulk purchasing. When a solution isn’t readily available for a customer’s new project or venture, our steadfast team works tenaciously to find a solution that will make their job easier, and together, we innovate the entire industry.

02

Exceptional pre- & post-sales service, maintenance & support

Everything we do is focused on you, the customer. Our internal processes and supply chain management are designed to be highly efficient and effective at every stage, from customer interaction and customer care through to order management and fulfilment. Providing a product or service is only part of our journey — seeing customers to their goals with dedicated customer service and training completes the picture.

03

On-site user training & troubleshooting by our experienced technical support team

We can also involve customers in trials of new products, and use their first-hand knowledge to ensure that together, we come up with the most effective solution. Product training is readily available to customers so that personnel know exactly how to use their scientific equipment. Our technical & application support team have regular product training sessions directly with the manufacturers to ensure they can offer product knowledge and technical competence at all times.

04

Access to our knowledge-based resources, on-demand webinar, technical workshop and seminar

Getting the right product to ensure you get the right results can be difficult and it’s sometimes confusing when there is a wide range of choice. We can help you get the right product. We are actively organizing webinar and technical workshop to spread awareness and latest product technology.

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Save with our customer loyalty rewards program

We love treating you as our loyal client. Our customer loyalty program is the easiest way to earn rewards and you’ll become part of our all-important customer. Get a gift on your birthday, member offers, new product sneak peeks and invites to exclusive events. For every 1000 points you earn, we’ll reward you with RM10 worth to spend, which you can use to redeem a gift or voucher.

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Endless client support and partnership

We believe we’re all in this together. Our partnerships with universities and other organizations — some new, some decades-long — make us and our industries stronger. We have established excellent long term relationships with many high quality scientific manufacturers’ worldwide, which has enabled FC-BIOS to offer our customers an unbiased view of new, innovative products, being launched into the market place.
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