Dear Valued Customer,

In light of the Movement Control Order (MCO) in Malaysia, while all of us are bracing through this challenging period together, we are more dedicated than ever to support your needs. Our Technical Support Team is available, and able to assist you remotely via WhatsApp, Emails, Video/Phone Calls or if needed, On-Site Visits.

If you require technical support, have any product issues, or need assistance with applications, do reach out to us via the following:

  • Technical Support Hotline (WhatsApp/Call): 019-260 6520
  • Email: test_support_lab@fcbios.com.my
  • Online ticketing system: http://support.fcbios.com.my/

Take care and stay safe

Online Training

Maintenance of Autoclave and Biological Indicator

Online Training programs are developed by our technical support team with the aim to provide users and maintenance staff with sufficient skills and knowledge to safely operate and maintain the equipment. Includes autoclave best practice, preventive maintenance, autoclave indicator (biological & chemical) and more!

In this training, you will learn about:

  • Daily and weekly maintenance for autoclave.

  • Autoclave best practice, common mistakes and the “Do’s and Don’ts” list.

  • Biological & chemical indicator for autoclave and how to select.

  • COVID-19 biowaste management and disposal.

Click here to book your slot now!

Webinar Series

Expand your knowledge of HLA antibodies and molecular typing.

We have hands-on workshops geared to beginner and advanced HLA technicians who want to learn how to troubleshoot and analyze data results. We also host webinars or symposia at global transplant societies, including ASHI, EFI, AFDT, ASEATTA, and BSHI where you can interact with industry leaders to discuss the latest techniques and procedures.

May
19

May
20

May
26

May
28

May Webinar Series | The New TypeStream™ Visual Analysis Software 2.0 

Online | 10:00 – 11:30 am PST | Event details >

May Webinar Series | Introduction to the AllType™ FASTplex™ Protocol

Online | 10:00 – 11:30 am PST | Event details >

May Webinar Series | The Quest to Decipher HLA Immunogenicity: Telling friend from foe 

Online | 10:00 – 11:00 am PST | Event details >

Recovering from the COVID-19 Crisis in Transplantation – A Roundtable Discussion

Online | 10:00 – 11:00 am PST | Event details >

Learn best practices, tips, and proven techniques to help advance your research.

May
19

Vaccine Production and R&D with Corning Solutions – A New Approach

Online | 1:00 – 2:00 pm (GMT+8) | Event details >